AI agent for e-commerce stores
Botista is an AI agent for e-commerce stores. It answers product, stock and delivery questions from your catalog, understands product photos, takes orders with cash or InstaPay confirmation, answers order-status questions, and hands conversations to your team when needed — across WhatsApp, Instagram, Messenger, TikTok and your website.
Hi! Is the white sneaker still available in size 42?
Yes, size 42 is in stock in white. Would you like me to place the order?
Yes please, cash on delivery.
Your order is placed with cash on delivery. Message me any time to check its status.
Why do online stores need an AI agent?
Shoppers message a store before they buy: is this in stock, which sizes are left, how long does delivery take, can I pay on delivery. Every unanswered message is a sale that may go elsewhere. Botista answers from your catalog, prices and availability the moment the message arrives.
Shoppers often send a screenshot of a product instead of its name. The agent understands photos and voice notes, finds the item and replies in the customer's language, including Egyptian and Gulf Arabic.
How does a conversation become an order?
When the shopper decides, the agent confirms the item, size or colour and quantity, records the order in the chat and confirms cash on delivery or an InstaPay payment. Nobody has to leave the conversation to finish buying.
After the sale, the agent answers order-status questions, so your team spends less time on "where is my order?" messages. Anything unusual, like a return, can move to your team with the full conversation.
How does it help you sell again?
Shoppers who message you are saved as contacts, and automatic tags group them by interest. You can send scheduled, targeted WhatsApp campaigns to those lists, pause or resume them, and track the replies.
Botista's analytics show agent activity and conversations, and one agent handles 200+ chats at once, so sales and new collections don't overwhelm your team.
Catalog answers
Answers product, price and stock questions from your catalog.
Photo search
Understands the product photos and screenshots shoppers send.
Orders in chat
Records orders and confirms cash or InstaPay payment.
Order status
Answers questions about the status of existing orders.
Automatic tags
Saves shoppers as contacts and tags them for follow-up.
WhatsApp campaigns
Sends scheduled, targeted campaigns and tracks the replies.
Fashion and shoes
Answer size and colour questions and take the order.
Electronics
Answer specification and availability questions from your catalog.
Beauty
Recommend products from your catalog and handle repeat orders.
Sales and launches
Handle message spikes during promotions and new collections.
Add your catalog
Upload products with prices and availability.
Connect your channels
Link WhatsApp, Instagram, TikTok and your website.
Set handoff rules
Choose which questions, like returns, go to your team.
Go live
Switch the agent on in under 5 minutes.
Can an AI agent sell products on WhatsApp?
Yes. Botista answers product questions from your catalog, takes the order in the chat and confirms cash or InstaPay payment.
Does it know what is in stock?
It answers from the prices and availability in the catalog you add, so keep the catalog up to date and retrain the agent after big changes.
Can customers ask about their order status?
Yes. The agent answers order-status questions in the same conversation.
Which channels does it sell on?
WhatsApp, Instagram, Messenger, TikTok and your website, all from one Botista inbox.
Can I send promotions to past customers?
Yes. Send scheduled WhatsApp campaigns to tagged contact lists, pause or resume them, and track the replies.
Put an AI agent on every channel.