AI agent for your website
Botista is an AI agent for your website. A chat widget answers visitors from your own website content and FAQs, suggests popular questions, books appointments with a date and time picker, accepts file attachments, and hands the conversation to your team when a person is needed.
Do you have any appointments this Thursday?
Yes — pick a time below. Thursday has 10:00 and 11:30 available.
11:30, please.
Your appointment on Thursday at 11:30 is confirmed. See you then.
What does a website AI agent do?
Visitors who have a question usually leave rather than search your pages for the answer. A chat widget gives them somewhere to ask, and Botista's AI agent replies straight away with an answer drawn from your website pages, files and FAQs.
Before the chat starts, a short form can collect the visitor's details so your team knows who they are. The widget can also show popular questions, so visitors get an answer with one tap.
Which tasks can visitors complete in the chat?
Visitors can book an appointment without leaving the conversation: the agent shows a date and time picker, checks availability and confirms the booking. They can also attach files, such as a photo or a document, when their question needs it.
Returning visitors can continue an earlier conversation instead of starting over, and they can rate replies with a thumbs up or down, which shows you where the agent's answers need improving.
Does the website chat work in Arabic?
Yes. The widget supports right-to-left layout, and the agent replies in the visitor's language — Arabic, English or any of 50+ languages — so one widget serves all your visitors.
When a conversation needs a person, the agent hands it to your team in the Botista inbox with its full history, alongside your WhatsApp, Instagram, Messenger and TikTok conversations, and the widget lets the visitor know a reply is on its way.
Trained on your website
Answers from your website pages, files and FAQs.
Pre-chat form
Collects visitor details before the conversation starts.
Popular questions
Shows common questions visitors can open with one tap.
Bookings in chat
Offers a date and time picker and confirms appointments.
File attachments
Lets visitors attach photos and documents to their messages.
Arabic layout
Supports right-to-left text for Arabic-speaking visitors.
Clinics
Let patients book visits and ask about services from your site.
Online stores
Answer product and delivery questions before visitors leave.
Education
Share course details and help students with enrolment questions.
Real estate
Answer listing questions and collect buyer details for your team.
Add the widget
Place the Botista chat widget on your website.
Train it on your site
Add your website pages, files and FAQs as data sources.
Connect your calendar
Link Google Calendar for bookings.
Go live
Switch the agent on in under 5 minutes.
What is a website AI agent?
It is a chat widget on your site where an AI agent answers visitors from your own content and completes tasks such as bookings.
Can visitors book appointments in the website chat?
Yes. The agent shows a date and time picker and confirms the booking inside the chat.
Can visitors send files?
Yes. Visitors can attach files such as photos or documents to their messages.
Does the widget support Arabic?
Yes. It supports right-to-left layout, and the agent replies in 50+ languages, including Arabic.
What happens when the agent can't answer?
It hands the conversation to your team in the Botista inbox with the full history, and the widget tells the visitor a reply is on its way.
Put an AI agent on every channel.