Messenger AI agent
Botista is an AI agent for Facebook Messenger. It answers the messages people send to your Facebook Page, shares opening hours and service details, books appointments through Google Calendar with reminders, takes orders, and hands the conversation to your team whenever a person is needed.
Hi, can I book a haircut for tomorrow afternoon?
Sure. Tomorrow I have 2:00 pm and 4:30 pm free. Which suits you?
4:30, please.
Booked for tomorrow at 4:30 pm. I'll send you a reminder in the morning.
What does a Messenger AI agent do for a Facebook Page?
People message a Facebook Page to ask practical questions: are you open today, where are you, how long does a service take, can I book for tomorrow. Botista answers these messages the moment they arrive, using the information you gave it.
Because it understands free-form messages rather than keywords, customers can write the way they normally talk. The agent replies in their language, including Arabic and English, and keeps the tone you chose for your brand.
How does it book appointments?
Connect Google Calendar and the agent sees your real availability. It offers free slots, books the one the customer picks, creates the event in your calendar and sends a reminder before the appointment, so the same slot is never booked twice.
If a customer needs to change a booking, they can ask in the same conversation and the agent updates the event. Your team sees every booking and conversation in the Botista inbox.
What happens when a person needs to step in?
You decide the handoff rules. Complaints, refunds or unusual requests can go straight to your team, and the conversation arrives in the inbox with its full history, so nobody has to ask the customer to repeat themselves.
Your team gets instant notifications about new leads and agent activity in the Botista apps for iOS and Android, so they can reply from their phones when needed.
Facebook Page messages
Answers the messages sent to your Facebook Page through Messenger.
Google Calendar bookings
Offers free slots, books them and sends reminders.
Changes and updates
Moves or updates bookings when customers ask.
Orders in chat
Takes orders from your catalog and confirms cash or InstaPay payment.
Your brand's tone
Speaks in the tone and style you set for your business.
Handoff with history
Passes chats to your team with the full conversation.
Clinics
Answer patient questions and book appointments without phone calls.
Hotels
Handle room questions and guest requests at any hour.
Auto services
Book service appointments and send reminders before the visit.
Education
Share course details and help students enrol.
Connect your Page
Link your Facebook Page to Botista.
Connect Google Calendar
Let the agent see your availability.
Add your information
Upload services, FAQs and opening hours.
Go live
Switch the agent on in under 5 minutes.
Can Botista answer Facebook Page messages automatically?
Yes. Botista's AI agent answers the Messenger messages sent to your Facebook Page as they arrive.
Can the Messenger AI agent book appointments?
Yes. Connect Google Calendar and it offers free slots, books appointments, updates them and sends reminders.
Does it work in Arabic?
Yes. It replies in 50+ languages, including Arabic and English.
Can it take orders on Messenger?
Yes. It takes orders from your catalog and confirms cash or InstaPay payment inside the chat.
How does handoff to my team work?
You set the rules. Matching conversations move to the Botista inbox with their full history, and your team is notified.
Put an AI agent on every channel.