AI agent for clinics
Botista is an AI agent for clinics. It books appointments through Google Calendar, sends reminders, handles changes, answers patient questions from the information your clinic provides, and hands medical or urgent questions to your team based on rules you set — on WhatsApp, Messenger, Instagram, TikTok and your website.
Hello, can I book a dermatology appointment on Wednesday?
Yes. Wednesday has 10:30 am and 1:00 pm free. Which time suits you?
1:00 pm, please.
Your appointment is booked for Wednesday at 1:00 pm. I'll send you a reminder the day before.
What does an AI agent do for a clinic?
Most messages a clinic receives are practical: which days a doctor is in, how to prepare for a visit, where the clinic is, whether there is a free slot this week. Botista answers them from the services, schedules and FAQs your clinic adds, so reception is not tied to the phone all day.
The agent answers only from your clinic's information. Questions about symptoms or treatment go to your team through handoff rules you set, so patients always reach a person for medical matters.
How does it manage appointments?
Connect Google Calendar and the agent offers the appointment times that are free, books the one the patient picks and sends a reminder before the visit. Patients who need to change an appointment can ask in the same conversation, and the agent updates it.
On your website, the chat widget can ask for the patient's name and number before the conversation starts, and patients can pick a date and time directly in the chat.
How does reception stay in control?
Every conversation lands in the Botista inbox with filters for status and channel, and your team gets notifications in the iOS and Android apps. Staff can take over any conversation with its full history.
Patients can write in Egyptian or Gulf Arabic, send voice notes or attach a file when the clinic asks for one, and the agent replies in the patient's dialect. One agent handles 200+ conversations at once during busy hours.
Appointment booking
Offers free times from Google Calendar and books them in the chat.
Reminders and changes
Sends reminders and updates appointments when patients ask.
Patient questions
Answers questions about services, schedules and visit preparation from your clinic's information.
Website widget
Collects patient details before the chat and offers a date and time picker.
Reception handoff
Passes medical and urgent questions to your team with full context.
Team notifications
Alerts staff in the Botista app for iOS and Android.
Dental clinics
Fill appointment slots and send reminders before check-ups.
Dermatology
Answer questions about services and book consultations.
Physiotherapy
Book follow-up sessions and handle schedule changes.
Multi-department clinics
Run separate agents for bookings and questions in one inbox.
Add your clinic's information
Upload services, schedules, FAQs and preparation notes.
Connect Google Calendar
Let the agent book appointments into your calendar.
Set handoff rules
Send medical and urgent questions to your team.
Go live
Switch the agent on in under 5 minutes.
Can an AI agent book clinic appointments on WhatsApp?
Yes. Botista books appointments through Google Calendar in the chat and sends reminders before the visit.
Does the agent give medical advice?
No. It answers from the information your clinic provides, such as services and schedules, and passes medical questions to your team.
Can patients change their appointment?
Yes. Patients ask in the same conversation and the agent updates the appointment in your calendar.
Does it work on our website?
Yes. The chat widget collects patient details before the chat, offers a date and time picker and accepts file attachments.
Does it speak Arabic?
Yes. It understands Egyptian and Gulf Arabic and replies in the patient's dialect, and it also replies in 50+ languages.
Put an AI agent on every channel.