WhatsApp AI agent
Botista is an AI agent for WhatsApp that answers customer messages, recommends products, takes orders, confirms cash or InstaPay payments and books appointments through Meta's official WhatsApp Business Platform — and hands the conversation to your team when a person is needed.
Hi, is the black backpack still available?
Yes, we have it in stock. Would you like me to place an order for you?
Yes please, I'll pay with InstaPay.
Your order is confirmed. I've sent you the InstaPay details.
How does Botista connect to WhatsApp?
Botista uses Meta's official WhatsApp Business Platform (Cloud API), so your business number works through the supported route for automated messaging. You connect your number from the Botista dashboard in a few clicks.
Each AI agent can have its own dedicated number. A clinic might run one number for bookings and another for patient questions, and every conversation from every number still reaches one shared inbox.
What can a WhatsApp AI agent handle?
Most WhatsApp messages are the same questions asked many times: whether an item is in stock, delivery areas, opening hours, order status. The agent answers them from your catalog, files and FAQs, day and night, in the customer's language.
It also completes tasks. It can take an order from your product catalog, confirm a cash or InstaPay payment, book an appointment in Google Calendar and send a reminder. Customers can send voice notes and photos, and the agent understands both.
Can Botista send WhatsApp campaigns?
Yes. You can send targeted campaigns to your contact lists as WhatsApp messages: choose a segment using tags, write the message, schedule it, and pause or resume it whenever you need to.
Campaigns and conversations share one contact directory, so the tags and block lists you keep decide who receives each campaign. You can track the replies and results of every campaign.
Official WhatsApp connection
Runs on Meta's WhatsApp Business Platform through the Cloud API.
A number per agent
Give each agent a dedicated number and manage every line from one screen.
Orders and payments
Takes orders from your catalog and confirms cash or InstaPay payments in chat.
Voice notes and photos
Understands the voice messages and images customers send.
WhatsApp campaigns
Schedule targeted campaigns to tagged contact lists and track the replies.
Human handoff
Moves the chat to your inbox with full context whenever your rules say so.
Online stores
Answer stock and delivery questions, then take the order without leaving WhatsApp.
Restaurants and cafés
Share the menu, take pickup orders and book tables from a single chat.
Clinics
Book, move and remind patients about appointments through Google Calendar.
Real estate
Answer listing questions, qualify buyers and schedule viewings for your team.
Connect your number
Link your WhatsApp business number through the official platform.
Add your knowledge
Upload products, FAQs, files and website pages.
Set handoff rules
Decide which conversations your team should take over.
Go live
Turn the agent on. Setup takes under 5 minutes.
Does Botista use the official WhatsApp Business API?
Yes. Botista connects through Meta's official WhatsApp Business Platform, using the Cloud API.
Can the WhatsApp AI agent take orders and payments?
Yes. It takes orders from your product catalog and confirms cash or InstaPay payments inside the chat.
Can it understand voice notes?
Yes. Customers can send voice notes and photos, and the agent understands them and replies.
Can I send campaigns on WhatsApp?
Yes. Send scheduled, targeted campaigns to your contact lists, pause or resume them, and track the replies.
Will my team still be able to reply?
Yes. The agent hands conversations to your team in the Botista inbox with the full history, following the rules you set.
Put an AI agent on every channel.